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Understanding SIP with Network Address Translation (NAT)

 
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The Network Address Translation (NAT) protocol enables multiple hosts in a private subnet to share a single public IP address to access the Internet. For outgoing traffic, NAT replaces the private IP address of the host in the private subnet with the public IP address. For incoming traffic, the public IP address is converted back into the private address, and the message is routed to the appropriate host in the private subnet.

Before You Begin

For background information, read

Using NAT with the SIP service is more complicated because SIP messages contain IP addresses in the SIP headers as well as in the SIP body. When using NAT with the SIP service, the SIP headers contain information about the caller and the receiver, and the device translates this information to hide it from the outside network. The SIP body contains the Session Description Protocol (SDP) information, which includes IP addresses and port numbers for transmission of the media. The device translates SDP information for allocating resources to send and receive the media.

How IP addresses and port numbers in SIP messages are replaced depends on the direction of the message. For an outgoing message, the private IP address and port number of the client are replaced with the public IP address and port number of the Juniper Networks firewall. For an incoming message, the public address of the firewall is replaced with the private address of the client.

When an INVITE message is sent out across the firewall, the SIP ALG collects information from the message header into a call table, which it uses to forward subsequent messages to the correct endpoint. When a new message arrives, for example an ACK or 200 OK, the ALG compares the “ From:, To:, and “ Call-ID: fields against the call table to identify the call context of the message. If a new INVITE message arrives that matches the existing call, the ALG processes it as a REINVITE.

When a message containing SDP information arrives, the ALG allocates ports and creates a NAT mapping between them and the ports in the SDP. Because the SDP requires sequential ports for the Real-Time Protocol (RTP) and Real-Time Control Protocol (RTCP) channels, the ALG provides consecutive even-odd ports. If it is unable to find a pair of ports, it discards the SIP message.

This topic covers:

Outgoing Calls

When a SIP call is initiated with a SIP request message from the internal to the external network, NAT replaces the IP addresses and port numbers in the SDP and binds the IP addresses and port numbers to the Juniper Networks firewall. Via, Contact, Route, and Record-Route SIP header fields, if present, are also bound to the firewall IP address. The ALG stores these mappings for use in retransmissions and for SIP response messages.

The SIP ALG then opens pinholes in the firewall to allow media through the device on the dynamically assigned ports negotiated based on information in the SDP and the Via, Contact, and Record-Route header fields. The pinholes also allow incoming packets to reach the Contact, Via, and Record-Route IP addresses and ports. When processing return traffic, the ALG inserts the original Contact, Via, Route, and Record-Route SIP fields back into the packets.

Incoming Calls

Incoming calls are initiated from the public network to public static NAT addresses or to interface IP addresses on the device. Static NATs are statically configured IP addresses that point to internal hosts; interface IP addresses are dynamically recorded by the ALG as it monitors REGISTER messages sent by internal hosts to the SIP registrar. When the device receives an incoming SIP packet, it sets up a session and forwards the payload of the packet to the SIP ALG.

The ALG examines the SIP request message (initially an INVITE) and, based on information in the SDP, opens gates for outgoing media. When a 200 OK response message arrives, the SIP ALG performs NAT on the IP addresses and ports and opens pinholes in the outbound direction. (The opened gates have a short time-to-live, and they time out if a 200 OK response message is not received quickly.)

When a 200 OK response arrives, the SIP proxy examines the SDP information and reads the IP addresses and port numbers for each media session. The SIP ALG on the device performs NAT on the addresses and port numbers, opens pinholes for outbound traffic, and refreshes the timeout for gates in the inbound direction.

When the ACK arrives for the 200 OK, it also passes through the SIP ALG. If the message contains SDP information, the SIP ALG ensures that the IP addresses and port numbers are not changed from the previous INVITE—if they are, the ALG deletes old pinholes and creates new pinholes to allow media to pass through. The ALG also monitors the Via, Contact, and Record-Route SIP fields and opens new pinholes if it determines that these fields have changed.

Forwarded Calls

A forwarded call is when, for example, user A outside the network calls user B inside the network, and user B forwards the call to user C outside the network. The SIP ALG processes the INVITE from user A as a normal incoming call. But when the ALG examines the forwarded call from B to C outside the network and notices that B and C are reached using the same interface, it does not open pinholes in the firewall, because media will flow directly between user A and user C.

Call Termination

The BYE message terminates a call. When the device receives a BYE message, it translates the header fields just as it does for any other message. But because a BYE message must be acknowledged by the receiver with a 200 OK, the ALG delays call teardown for five seconds to allow time for transmission of the 200 OK.

Call Re-INVITE Messages

Re-INVITE messages are used to add new media sessions to a call, and to remove existing media sessions. When new media sessions are added to a call, new pinholes are opened in the firewall and new address bindings created. The process is identical to the original call setup. When one or more media sessions are removed from a call, pinholes are closed and bindings released just as with a BYE message.

Call Session Timers

The SIP ALG uses the Session-Expires value to time out a session if a Re-INVITE or UPDATE message is not received. The ALG gets the Session-Expires value, if present, from the 200 OK response to the INVITE and uses this value for signaling timeout. If the ALG receives another INVITE before the session times out, it resets all timeout values to this new INVITE or to default values, and the process is repeated.

As a precautionary measure, the SIP ALG uses hard timeout values to set the maximum amount of time a call can exist. This ensures that the device is protected should one of the following events occur:

  • End systems crash during a call and a BYE message is not received.
  • Malicious users never send a BYE in an attempt to attack a SIP ALG.
  • Poor implementations of SIP proxy fail to process Record-Route and never send a BYE message.
  • Network failures prevent a BYE message from being received.

Call Cancellation

Either party can cancel a call by sending a CANCEL message. Upon receiving a CANCEL message, the SIP ALG closes pinholes through the firewall—if any have been opened—and releases address bindings. Before releasing the resources, the ALG delays the control channel age-out for approximately five seconds to allow time for the final 200 OK to pass through. The call is terminated when the five second timeout expires, regardless of whether a 487 or non-200 response arrives.

Forking

Forking enables a SIP proxy to send a single INVITE message to multiple destinations simultaneously. When the multiple 200 OK response messages arrive for the single call, the SIP ALG parses but updates call information with the first 200 OK message it receives.

SIP Messages

The SIP message format consists of a SIP header section and the SIP body. In request messages, the first line of the header section is the request line, which includes the method type, request-URI, and protocol version. In response messages, the first line is the status line, which contains a status code. SIP headers contain IP addresses and port numbers used for signaling. The SIP body, separated from the header section by a blank line, is reserved for session description information, which is optional. J Series devices currently support the Session Description Protocol (SDP) only. The SIP body contains IP addresses and port numbers used to transport the media.

SIP Headers

In the following sample SIP request message, NAT replaces the IP addresses in the header fields—shown in bold font—to hide them from the outside network.

INVITE bob@10.150.20.5 SIP/2.0
Via: SIP/2.0/UDP 10.150.20.3 :5434
From: alice@10.150.20.3
To: bob@10.150.20.5
Call-ID: a12abcde@10.150.20.3
Contact: alice@10.150.20.3 :5434
Route: <sip:netscreen@10.150.20.3 :5060>
Record-Route: <sip:netscreen@10.150.20.3 :5060>

How IP address translation is performed depends on the type and direction of the message. A message can be any of the following:

  • Inbound request
  • Outbound response
  • Outbound request
  • Inbound response

Table 38 shows how NAT is performed in each of these cases. Note that for several of the header fields the ALG must know more than just whether the messages comes from inside or outside the network. It must also know what client initiated the call, and whether the message is a request or response.

Table 38: Requesting Messages with NAT Table continued on next page

Inbound Request

(from public to private)

To:

Replace domain with local address

From:

None

Call-ID:

None

Via:

None

Request-URI:

Replace ALG address with local address

Contact:

None

Record-Route:

None

Route:

None

Outbound Response

(from private to public)

To:

Replace ALG address with local address

From:

None

Call-ID:

None

Via:

None

Request-URI:

N/A

Contact:

Replace local address with ALG address

Record-Route:

Replace local address with ALG address

Route:

None

Outbound Request

(from private to public)

To:

None

From:

Replace local address with ALG address

Call-ID:

Replace local address with ALG address

Via:

Replace local address with ALG address

Request-URI:

None

Contact:

Replace local address with ALG address

Record-Route:

Replace local address with ALG address

Route:

Replace ALG address with local address

Outbound Response

(from public to private)

To:

None

From:

Replace ALG address with local address

Call-ID:

Replace ALG address with local address

Via:

Replace ALG address with local address

Request-URI:

N/A

Contact:

None

Record-Route:

Replace ALG address with local address

Route:

Replace ALG address with local address

SIP Body

The SDP information in the SIP body includes IP addresses the ALG uses to create channels for the media stream. Translation of the SDP section also allocates resources, that is, port numbers to send and receive the media.

The following excerpt from a sample SDP section shows the fields that are translated for resource allocation.

o=user 2344234 55234434 IN IP4 10.150.20.3
c=IN IP4 10.150.20.3
m=audio 43249 RTP/AVP 0

SIP messages can contain more than one media stream. The concept is similar to attaching multiple files to an e-mail message. For example, an INVITE message sent from a SIP client to a SIP server might have the following fields:

c=IN IP4 10.123.33.4
m=audio 33445 RTP/AVP 0
c=IN IP4 10.123.33.4
m=audio 33447 RTP/AVP 0
c=IN IP4 10.123.33.4
m=audio 33449 RTP/AVP 0

J Series devices support up to 6 SDP channels negotiated for each direction, for a total of 12 channels per call. For more information, see SDP Session Descriptions .

SIP NAT Scenario

Figure 23 and Figure 24 show a SIP call INVITE and 200 OK. In Figure 23 , ph1 sends a SIP INVITE message to ph2. Note how the IP addresses in the header fields—shown in bold font—are translated by the device.

The SDP section of the INVITE message indicates where the caller is willing to receive media. Note that the Media Pinhole contains two port numbers, 52002 and 52003, for RTCP and RTP. The Via/Contact Pinhole provides port number 5060 for SIP signaling.

Observe how, in the 200 OK response message in Figure 24 , the translations performed in the INVITE message are reversed. The IP addresses in this message, being public, are not translated, but gates are opened to allow the media stream access to the private network.

Figure 23: SIP NAT Scenario 1

Image SIP_NAT_scenario_1.gif

Figure 24: SIP NAT Scenario 2

Image SIP_NAT_scenario_2.gif

Classes of SIP Responses

SIP responses provide status information about SIP transactions and include a response code and a reason phrase. SIP responses are grouped into the following classes:

  • Informational (100 to 199)—Request received, continuing to process the request.
  • Success (200 to 299)—Action successfully received, understood, and accepted.
  • Redirection (300 to 399)—Further action required to complete the request.
  • Client Error (400 to 499)—Request contains bad syntax or cannot be fulfilled at this server.
  • Server Error (500 to 599)—Server failed to fulfill an apparently valid request.
  • Global Failure (600 to 699)—Request cannot be fulfilled at any server.

Table 39 provides a complete list of current SIP responses.

Table 39: SIP Responses

Informational

100 Trying

180 Ringing

181 Call is being forwarded

182 Queued

183 Session progress

Success

200 OK

202 Accepted

Redirection

300 Multiple choices

301 Moved permanently

302 Moved temporarily

305 Use proxy

380 Alternative service

Client Error

400 Bad request

401 Unauthorized

402 Payment required

403 Forbidden

404 Not found

405 Method not allowed

406 Not acceptable

407 Proxy authentication required

408 Request time-out

409 Conflict

410 Gone

411 Length required

413 Request entity too large

414 Request-URL too large

415 Unsupported media type

420 Bad extension

480 Temporarily not available

481 Call leg/transaction does not exist

482 Loop detected

483 Too many hops

484 Address incomplete

485 Ambiguous

486 Busy here

487 Request canceled

488 Not acceptable here

Server Error

500 Server internal error

501 Not implemented

502 Bad gateway

502 Service unavailable

504 Gateway time-out

505 SIP version not supported

Global Failure

600 Busy everywhere

603 Decline

604 Does not exist anywhere

606 Not acceptable

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